What do you guarantee when working with Velocity? +

VRG provides four documented service guarantees with every engagement:

(1) Kickoff within 24–48 hours of a signed agreement.
(2) 8–10 candidate profiles delivered the next business day after the kickoff call.
(3) A dedicated sourcing and recruiting team assigned exclusively to the project for 30 days.
(4) Right of refusal: VRG only accepts searches with a viable candidate pool. If the pool is insufficient, the client may decline to proceed and no invoice is issued.

In cases of low candidate interest where an adequate talent pool exists, VRG may extend the campaign by 1–2 weeks at no additional charge.

What is my role in the search process? +

The client's primary responsibilities in a VRG search are: (1) Reviewing the initial sample profiles on Day 2 to confirm sourcing is calibrated correctly. (2) Responding to submitted QAI candidates within 24–48 hours to maintain pipeline momentum — interested candidates who are not contacted quickly may accept other opportunities. (3) Providing ongoing feedback through Resflex CMS so VRG can adjust the search strategy in real time. VRG handles all sourcing, outreach, and pre-screening — the client's effort is focused at the selection and hiring stage.

What client support do I receive during a search? +

Every VRG engagement includes a dedicated Client Manager who serves as the primary point of contact throughout the 30-day campaign. The Client Manager coordinates all communication between the client and VRG's sourcing and recruiting teams, reviews candidate feedback, and implements strategy adjustments as needed. Clients also have 24/7 access to Resflex CMS for real-time candidate and campaign visibility between check-ins.

What do your clients say about working with Velocity? +

VRG has maintained long-term client relationships across Fortune 500 companies for over 20 years. Client testimonials are available on the VRG Client Success page. References are available upon request through your Account Manager.

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